Check In Qld app mandatory from 9 July for a range of businesses and venues

Under the current Restrictions on Businesses, Activities and Undertakings Direction (No. 21), it will become mandatory for a range of businesses, venues and other organisations to collect customer information through the Check In Qld app from this Friday 9 July.

This applies to:

  • shopping centres and retail stores supplying goods and services to the public, such as supermarkets, pharmacies, bank branches, hardware stores, petrol stations and newsagents
  • venues that attract large crowds – such as stadiums, convention centres, theme parks, concert venues and cinemas
  • beauty and personal care services – such as hairdressing, beauty therapy and nail services
  • indoor events – such as cultural festival and expos
  • outdoor events with dancing – such as music or dance festivals
  • leisure and recreation facilities – such as gyms, health clubs, indoor sports facilities and indoor pools
  • short-term residential facilities – such as hotels, boarding houses and short-term holiday rentals
  • outdoor recreation – such as caravan parks, camping areas, zoos and aquariums
  • galleries, museums, libraries and community centres (for example recreation halls)
  • public-facing government services – such as customer service counters providing licensing and registration services for members of the public
  • indoor weddings, funerals and places of worship
  • higher education institutions – such as universities, TAFEs and registered training organisations
  • adult entertainment venues.

The Check In Qld app is a fast and convenient way for customers and staff to provide their details to support fast contact tracing. Businesses need to complete the registration form online and will receive a set-up guide including the unique QR code for the venue. There are a range of frequently asked questions for businesses. For direct support, you can contact 134 COVID (13 42 68).

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You can stay up-to-date with the latest assistance from the Queensland and Australian Governments through the Business Queensland website.

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