August 2014 Breakfast with Bob Ansett

Prepare to be inspired!

Bob Ansett’s story has been well documented in his 3 best-selling books, “Bob Ansett, An Autobiography”, “The Customer” and “The Meaning of Success”.

He founded the Budget Rent A Car System in 1965 and developed a unique organisation that grew from a two-person business, to a dynamic enterprise employing over 3000 people in 20 countries, with annual turnover over $400 million.

Budget’s innovative marketing and customer service excellence was recognised not only in Australia but also internationally and he was inaugural President of the Australian Customer Service Association.

Bob will be sharing his passions and what can help your business to prosper:-

• 'Why Customer Service is a profit centre’
• Embracing Change
• Driving Your Dollar further
• Moments of Truth
• Delivering Service Excellence
• Having Fun along the Journey 

Come for breakfast, come to listen to Bob – then, leave inspired and power up your business with some of the great ideas that Bob will share with you.